![]() We really appreciate your understanding in this case. We offer a variety of services, including: eyelash extension, nails, tanning, pedicure, hair color. The matter of fact is, that there was additional hour spent for transportation to pick accessories and an additional hour to fulfill items which were not obeyed from checklist, which is a cost to the business. Booking - Serenity Salon And Spa is located in Plano, TX. ![]() Also, it was very unpleasant experience for me to come by, and pick up accessories from you which was also stated in the contract that it was your responsibility to deliver it else additional charges are applicable. I had facials when I lived in Vancouver and they were meh so I didn’t expect much but I was blown away by the spa like service, quality of care, knowledge and loving touch I received at the hands of Denise Mussell, Owner of Serenity Spa. We will make you look and feel amazing Established in 2003. Our licensed Spa staff consists of Therapeutically trained Massage Therapists and Medically trained Aestheticians. Our amazing stylists combine their vast experience with their amazing creativity to make you look your best. It was necessary to do so, otherwise the procedure wouldn't have been completed. Specialties: We are a Full Service Salon and Day Spa. Whether you have come to Waterton to play hard, hike our Rocky Mountain trails, stroll around the village or take in a tour, when you come to Serenity Spa, we allow you to shift your focus relax, revitalize and reconnect with yourself. ![]() However, you were pre-informed by Makeup & Hair contract that you signed and acknowledged, that if any checklist pre-conditions are not met by any client (which in this case was a situation - where you came with wet / moist hair recently washed and not dried), Salon has to perform a Blow dry of hair which took 40 minutes of extra time which wasn't part of initial agreement stated in contract or in planned timeline. At Serenity Spa, our treatments are designed to restore energy, promote well-being and to make your trip to Waterton Lakes that much better. We really apologize for the delay of 40 minutes. Thanks for your acknowledgement of makeup. Reply from Serenity - Salon & SPA May 20, 2022
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